Cleaning Services Privacy Policy

Soty Cleaning Services is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

Information We Collect

We may collect personal information when you contact us or use our services, including:

* Your name, email address, phone number, and home address

* Details of the services you request

* Payment information (processed securely through our payment provider)

* Any other information you voluntarily provide

How We Use Your Information

We use your personal information to:

* Provide and manage our cleaning services

* Respond to inquiries or requests

* Process payments and invoices

* Send important updates regarding your bookings

* Improve our services and website

We **do not sell or rent your personal information** to third parties.

Data Sharing

We may share your information only in the following circumstances:

* With trusted service providers who help us operate our business (e.g., payment processors)

* If required by law or to protect our legal rights

Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand website traffic and improve functionality. You can disable cookies in your browser settings, though some features may not function properly.

Data Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

* Request access to your personal data

* Request correction or deletion of your personal data

* Withdraw consent at any time (where applicable)

To exercise these rights, contact us at the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children’s Privacy

Our services and website are not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date updated.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Soty Cleaning Services

Email:

contact@sotycleaningservices.co.uk

Phone:  07475 504904

Address: Glasgow